An interview horror story, big podcasting milestone, and a few things I’m thinking about
Snowy Brooklyn, brutal candidate experiences, celebrating 100k downloads, PMs crying in bathrooms, Acquired, Sequoia, GSB, and two upcoming sessions.
We got a massive amount of snow in NYC last weekend, leading to daycare closure on Monday which gave us a curveball 3-day weekend. Our golden retriever George can’t get enough time in the snow, our daughter refuses to wear gloves and beanies while wanting to play in the snow but getting immediately cold, and my wife and I are just trying to get through the day while Ubers are 3x the price, buses are late, and snow piles render our stroller useless. Oh and it’s freezing for at least the next week so nothing will melt. Why do we live here again?
🧟♂️ Interview horror story
I want to share what might be the worst candidate experience story I’ve heard in years.
I recently helped a PM prepare for interviews at an extremely hot company.
Over ~3 months, they invested 40+ hours into the process: take-home, panel presentation, multiple recruiter syncs, several follow ups with future teammates and executives, you name it.
They made it to the very final round and met the Chief Product Officer. Twice.
They were explicitly told that references would only be checked if the company was moving to an offer.The company ran a reference check with a current teammate, who strongly vouched for them. Then... the company PASSED. No offer.
The feedback? “We all loved you but the CPO didn’t like you enough.”
This is hands down one of the most despicable candidate experiences I’ve seen. What a royal waste of time.
Running backchannel references against a candidate’s current teammates without consent is reckless. Doing it after telling the candidate the opposite is worse. Now the candidate’s team knows they’re exploring while there’s no offer in hand.
I’m tempted to name the company and publicly shame them but I won’t.
It would be irresponsible (and unethical) of me to broadcast the name of the company because anyone from the company who caught wind of the post would immediately know which candidate it’s about, and I don’t want that candidate to be impacted in any negative way from this... or at least more negatively than they’ve already been impacted.
But if you’re a hiring leader reading this, know that stories like this travel fast in non-public discourse, where your reputation is tested through backchannels. And stories like this will absolutely shape who will and won’t trust you with their career.
And on a very different note…
🎉 My podcast just hit 100k downloads
Marc Baselga and I started the Supra Insider podcast almost two years ago with the goal of bringing product leadership conversations from within the Supra community to a wider audience.
This week we passed 100k downloads and it feels like a huge milestone. We've published an episode every week since March 2024. We only missed two weeks ever. Episode 100 airs in a few weeks.
We've made hundreds of updates to the podcast since its inception: branding, project management, guest outreach, editing, titles, pre-episode guest comms, etc. It all matters.
We've talked to many podcast growth experts and keep hearing the same thing: the key to growth is content quality and consistency. If we can do that for long enough, we'll grow.
Reaching 100k downloads feels like the perfect moment to reflect and try to unpack what's enabled us to be so consistent while improving the quality:
we have fun and don't take things too seriously - podcast recording slots are Marc and I's favorite items on the calendar every week
we only invite guests if at least one of us is extremely excited about them and prioritize the guests we're most excited about
we pick interesting "trailheads" for every episode and go off-roading by letting our curiosity pull us
we keep the lift for guests minimal; no pre-recording syncs, scripting, or prep work beyond trailhead selection (<2 hrs total time commitment including everything)
we trust that the more present we are in the conversation, the more engaging the episode will be for the audience
we aim for each episode to feel like a conversation between three friends who are learning from each other - the guest is an equal owner of the conversation
we don't delegate anything we don't do first ourselves - we have an incredible teammate named Tehreem who helps us run the podcast
we aim to make episodes that guests will genuinely want to promote and believe a world-class guest experience is a growth driver
we believe in making the podcast 1% better every week - the score takes care of itself
we treat the podcast as the energy source for everything else we do
Last but certainly not least: Marc. Marc is the key to our consistency. The guy is an operational savage. I admire his discipline and his ability to create systems that hold him (and now me) accountable to necessary behaviors and tasks.
The podcast is a well-oiled machine because of Marc's executional rigor. He makes me better every day.
Super grateful to all of our incredible guests over the last two years and all the people who bring us along for their commutes, gym sessions, laundry-folding and dish-washing and dog-walking, etc. We appreciate you.
It feels like we're just getting started. Here's to the next 100k downloads 🚀
😵💫 Know thy culture
🎙️ Supra Insider #94 featuring Casey Winters
This week we released episode 94 of the Supra Insider podcast, featuring one of my favorite product thinkers, Casey Winters (co-founder & CEO at SuperMe, previously Eventbrite, Pinterest, Grubhub).
We went deep on how Casey’s new company, SuperMe, is helping world-class operators open-source their expertise with their AI-native professional network. You can now chat with my SuperMe - it has access to ~350k “insights” ingested from almost everything I’ve ever said online.
I’ve followed Casey for nearly a decade so this was a bit of a dream come true moment for a product nerd like me. It was awesome. Big thanks to Adam Fishman for introducing us to Casey!
🎥 How to get noticed by PM hiring managers in 2026
3,600 people signed up for a recent session I hosted with Hilary Gridley (WHOOP, Dropbox, Nike) and Nickey Skarstad (Duolingo, Airbnb, Etsy) about how to get noticed by PM hiring managers in 2026. Nearly 600 people showed up live! Full recording available for free here.
Some of the main topics we covered:
Why the old playbook (generic resumes, cold outreach, etc) is breaking down as AI lowers the effort to meet the old quality bar
What hiring managers actually respond to today: relevance, judgment, effort, and proof that you can do the job.
How cold outreach still works, but only when it feels human, specific, and framed as an offer rather than an ask (bonus points if you can make them smile / laugh)
Why building in public (writing, prototyping, experimenting) increases your surface area for luck and serendipity
How referrals still matter, but only when they’re truly warm and easy to forward
Why doing “too much” is rarely the problem - most candidates don’t do enough
Also - Hilary has been on fire with her Substack so be sure to check it out. She quickly took the session transcript and created 7 custom GPTs for job searching and shared them here:
🎙️ 10 Years of Acquired (with Michael Lewis)
I recently listened to the nearly 3 hour episode of the Acquired podcast (with Moneyball author Michael Lewis interviewing the co-hosts) and found it insanely relevant to the way Marc and I think about our podcast. For anyone thinking about building a media presence, this episode distills 10 years of learnings into 3 hours. It’s gold.
🎥 Don Valentine, Sequoia Capital: “Target Big Markets”
^ that episode led me to Acquired’s episode about Sequoia Capital, which led me to this incredible 1-hr Don Valentine (Sequoia founder) talk at Stanford in 2010 for anyone looking for a healthy dose of OG SV wisdom:
🙋♂️ The stable marriage problem
This post breaks down why people who aren’t afraid to ask for what they want will get better results than the people who wait for opportunities to come to them 👇
⏭️ Coming up…
⚡️ How to interview product managers for AI fluency
Next week I’m hosting a free session with my friends Tal Raviv and Aman Khan: How to interview product managers for AI fluency. This will be the first time I share a new framework for interview design that I’ve been developing. Sign up here to join live and if you can’t make it to the session, you’ll get the recording afterwards.
⚡️ What senior product people should know about fractional work
I also have an upcoming solo session sharing the most common advice I give people looking to get into fractional work: What senior product people should know about fractional work. It’ll be relevant to folks interested in the creator journey, audience building on the side, etc. Sign up here to join live and if you can’t make it to the session, you’ll get the recording afterwards.
🫶 Want to support my work?
My goal is to always create way more value for the community through the free content I share than I capture through my paid offerings/services. If any of the below might be useful to you or someone you know, give it a look:
🎥 Self-paced course: Product Sense & Analytical Thinking Bootcamp for Meta-Style PM Interviews. I’ve now run four cohorts of the fully async version of the course and students are loving it because it fits their work schedules and interview timelines. Featured by Lenny Rachitsky 🔥. The $1,500 course price includes my Copilot below 👇
🤖 AI Practice Copilot for Meta-Style PM Interviews. My Copilot has helped dozens of PMs land roles at Meta, Google, OpenAI, Stripe, DoorDash, Uber, Datadog, Monday.com, and more. I’ve only ever had one refund request, with most people feeling like the value is well worth the $500 price (see testimonials on the site).
🧠 Product Sense Interview Template. Free Google sheet template for practicing product sense questions. Make a copy and get as many reps as you’d like with my frameworks. Updated regularly and fully compatible with my AI Copilot.
📊 Analytical Thinking Interview Template. Free Google sheet template for practicing analytical thinking questions. Make a copy and get as many reps as you’d like with my frameworks. Updated regularly and fully compatible with my AI Copilot.
🕵️♂️ Insider Loops. Company-specific PM interview guides for Stripe, DoorDash, Uber, and Figma (more coming soon). Rigorously researched and continuously updated by me and my friend Marc Baselga who you might recognize as my podcast co-host. We invest many hours into creating the guides and keeping them up to date based on real candidate debriefs. I would have gladly paid $300 for guides like this to get the “real talk” about what my top companies are looking for in the interview process.
🤝 Ben’s premium coach-matching service. White glove service in which I match PM candidates with calibrated interviewers from their target companies. Fully confidential and quick to start.
Thanks for reading and see you next time!
























